KSD-Lab Privacy Policy

Effective Date: 10-02-2024

KSD-Lab ("we," "us," or "our") operates the KSD-Lab website, mobile applications, devices, and other software (collectively, the 'Site'). We take your privacy seriously and want you to know about the Privacy Policy we have in place to protect your personal information. This Private Policy also applies through our services and products via mobile devices, either through mobile applications or mobile-optimized websites.

Collection of Information

By visiting our Site, you accept the practices described in this Privacy Policy:

  1. Register for our Services or sign in to an existing account
  2. Visit our website(s)
  3. Access our Services through our application(s)
  4. Connect to our Services using third-party accounts, such as your email, social media, or payment account(s)
  5. Contact us for support
  6. Participate in our shopping or influencer programs
  7. Enter a sweepstakes, contest, promotion, survey, or poll

Further, we and our service providers automatically collect certain information about you through:

The types of information you provide may include Personal Information. 'Personal Information' means information that can be used to identify you (whether alone or in combination). The Personal Information you may provide to us includes:

Use of Information We Collect

Internal Use:

We receive and store certain types of information about your use of the Site when you use the Site. Our purpose is to allow the Site to work properly, to allow us to provide our services, to evaluate use of the Site.

Some examples include:

Communication with You:

We will use your personal information to communicate with you about our Site. You may also submit your email address or phone number to request notification when we receive new update of your package, our new service promotion, or to sign up for our email newsletter, SMS newsletter. You can unsubscribe or opt out of future emails at any time.

Administer Contests and Promotions:

From time to time, KSD-Lab may invite you to enter various contests, sweepstakes, surveys or promotions. If you choose to participate in a contest or promotion, your Personal Information may be used to administer the contest, such as to determine your eligibility for the contest or to award a prize.

Sharing of Information

We do not sell, rent, trade, license, or otherwise disclose your personal information to anyone, except in the following specific situations:

Service Providers and Vendors: We may disclose or otherwise make available personal information, including transaction information, to service providers and vendors for the purpose of managing, providing and improving KSD-Lab services and for marketing purposes. Examples: Logistics companies, vendors, and other payment service providers such as PayPal, financial institution partners, credit card processors, hosting and maintenance providers, data storage and management providers, marketing and promotional providers, service providers sending emails and SMS notifications and generally, companies that help us improve our product and service offerings and our websites.

Protection of Rights and Other Legal Purposes: We may be required to disclose information if subpoenaed, served with a court order or requested by law-enforcement officials conducting investigations, or if we are otherwise required by law to disclose such information. We will also release personal information when necessary to protect our legal rights or enforce our Terms of Use and other agreements. KSD-Lab may provide your personal information in response to a search warrant, subpoena or other legally valid inquiry or order, or as otherwise required by applicable law.

Merger and/or sale of assets: We do not normally sell trade or rent personal information to other companies in the course of our business. However, it is possible that we might acquire, merge with or be acquired by another company, or that we might dispose of some or all of our assets, in which case your personal information could be disclosed to another company, subject to the Privacy Policy in effect.

Non-personally identifiable information: We may share information that does not identify you or any user, such as the number of daily visitors engaged to a particular page, with third parties such as advertising partners.

Your Choices

You can always choose not to provide information, even though it might be needed to use our services, or to take advantage of certain features or functions on the Site.

You can contact us through our email at info@KSD-Lab to:

Correct or update your personal information

Stop receiving mail to your email address

Stop receiving SMS messages to your phones

Disable your account

Block cookies on your computer to stop using featured service on the Site

Data Security and Retention

This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, such as:

Safeguarding all financial transactions done through this Site with Secure Sockets Layer ('SSL') encryption.

Granting only employees who are providing a specific service access to your personal information.

Working only with third-party service providers who we believe adequately secure all computer hardware.

While our business is designed with safeguarding your personal information in mind, please remember that 100% security does not presently exist anywhere, online or offline. KSD-Lab accounts require a username and password to log in. You must keep your username and password confidential, and never disclose it to a third party. Because the information in your Distribution Lists is so sensitive, account passwords are encrypted, which means we cannot see your passwords. We cannot resend forgotten passwords either. We will only reset them.

Third-Party Data

KSD-Lab contains hyperlinks to websites of logistics providers, merchants and retailers and other websites or locations that we do not control and are operated and controlled by third parties ('Third-Party Websites'). Our Privacy Policy does not apply to these Third-Party Websites and we make no representations regarding the policies or business practices of any such Third-Party Websites.

Privacy of Children Online

We respect children's privacy. We do not knowingly or intentionally collect personal information from children under age 18. Elsewhere on this Site, you have represented and warranted that you are either 18 years of age or are using the Site with the supervision of a parent or guardian.

If you are under the age of 18, please do not submit any personal information to us, and rely on a parent or guardian to assist you when using the Site.

Cookie Policy

Cookies are small pieces of information that your Internet browser stores as text files on your computer's hard drive.

KSD-Lab uses cookies and similar technologies to analyze trends, administer the website, track user's movements around the Site, and gather demographic information about our user base as a whole. We use cookies for many purposes, including, without limitation, authentication, tracking user preferences or web pages visited while using our Services.

The Site uses cookies to:

Speed up navigation

Track site usage

Recognize users and user access privileges and preference

Conduct research and diagnostics to improve our content, products and services Most browsers are initially set to accept cookies; you may control the use of cookies at the browser level. If you choose to disable cookies, it may limit your use of certain features or functions on the Site.

Changes to This Privacy Policy

To keep you informed of what information we collect, use, and disclose, we will post any changes or updates to this Privacy Policy on this Site and encourage you to review this Privacy Policy from time to time. If we make changes to this Privacy Policy, we will notify you by revising the date at the top of this Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please feel free to contact us through our email info@KSD-Lab.

Collection of Permissions (App only)

We will only apply to the users for permissions when necessary to ensure the normal use of the functions. There are specific sensitive permissions as follows: